Consultation
Google Business Profile Ownership & Access Support
Request Consultation
Ownership and access situations vary widely. We start with a consultation to understand the situation before recommending next steps.
Request Ownership Help
Google Business Profile Services
Can't Access Your Google Business Profile?
Ownership and access issues can prevent businesses from managing important profile information such as business hours, reviews, photos, services, and updates. Ownership & Access Support is a guided service — we review your situation, help prepare ownership requests, and guide you through Google's ownership and access process. Customer participation may be required depending on the ownership situation, available documentation, and Google's requirements.
Common Ownership & Access Issues
Which Ownership Or Access Issue Are You Experiencing?
Identify your situation below. We'll review the details and explain available options based on the information you share.
Lost Access To Your Profile
You no longer have access to the email account that manages the profile.
Ownership Transfer Requests
A previous employee, agency, contractor, or business owner still controls the profile.
Manager & User Access Problems
Need to add or remove users, managers, or owners from your Business Profile.
Verification Ownership Conflicts
Google may require additional steps before ownership changes can occur.
Suspended Ownership Requests
Ownership changes involving suspended profiles can be more complex and may require additional review.
Our Process
How Our Google Business Profile Ownership & Access Support Works
01
Understand Your Situation
We review the profile, who currently controls it, and what access concerns you're experiencing.
02
Identify Available Options
We assess whether an ownership transfer request, manager change, or alternate Google support path is appropriate.
03
Documentation Guidance
We help you organize verification details, ownership evidence, and contact information Google may request.
04
Request Preparation & Communication
We help prepare ownership requests, provide guidance regarding communication with Google, and stay in regular follow-up throughout the process.
05
Follow-Up Recommendations
Once a decision is made, we explain the outcome and recommended next steps for your profile.
What's Included
- Ownership and access review
- Documentation review
- Assistance navigating Google's ownership and access process
- Ownership request preparation and guidance
- Guidance regarding communication with Google
- Ongoing guidance throughout the ownership or access process
- Regular follow-up and communication throughout the process
- Profile ownership and access best-practice recommendations
Pricing
Google Business Profile Ownership & Access Support
FAQ
Frequently Asked Questions
No. Google independently controls ownership decisions and verification. We help review the situation, organize supporting information, and guide the request, but final decisions are made by Google.
What We Review
What We Review
- Ownership and access review
- Documentation review
- Assistance navigating Google's ownership and access process
- Ownership request preparation and guidance
- Guidance regarding communication with Google
- Ongoing guidance throughout the ownership or access process
- Regular follow-up and communication throughout the process
- Profile ownership and access best-practice recommendations
Google Business Profile Ownership & Access Support
Request Google Business Profile Ownership & Access Support
Tell us what's happening and we'll review your situation.
Google independently controls ownership transfers, verification decisions, profile visibility, account permissions, review moderation, profile merges, duplicate profile handling, and platform functionality. Results, timelines, and outcomes may vary based on Google's policies and review processes.